Customer service can be interesting. Sometimes it’s a simple fix, sometimes it’s something that stumps all the experts, sometimes its a “WOW”. Today we had a customer provide serial # 2-73-2338 (Feb, 73 + #2338) to John Crouch asking a spread rate question. That dry spreader truck that is 46 years old! (John wasn’t even born until 1983! ) We all reacted with WOW! Amazing!!
We’re hoping the customer will send us a photo of the truck as it looks today. Do you have an old Newton Crouch spreader or sprayer? We would love to hear your story.
Tag: technical assistance
Best Spreader Ever Owned
John from Maryland said his tandem axle fertilizer lime spreader was the best spreader he had ever owned. Well, we just LOVE to hear that! John had purchased the spreader in October 2017 from Messicks in Pennsylvania. He was getting ready for spring and just had a couple of quick questions. Our John Crouch was able to answer his questions and get him field ready. Maryland John added that he appreciated the friendly personal service offered by Newton Crouch Inc.